Looking for carpet care, upholstery cleaning, wood floor cleaning, or tile and slate cleaning in the Asheville, NC area? There are a lot of choices on the market, so you’ll want to do your research. A few weeks ago, we published a blog post full of tips for hiring a good carpet cleaner. Go ahead and check it out if you’d like. We’ll wait.

Number 5 on that list was “Check Reviews!” This week, we’d like to share with you some of the reviews we’ve received from happy customers over the years. All the reviews below are from Google, where Five Step Carpet Care has an average 5 star rating. But you can also find reviews for our company on our Facebook page.

So take a look at what our customers have to say about their experiences with Five Step Carpet Care. We’re really proud of our work and we’d love to make you a happy customer, too!

If you are in need of carpet, upholstery, wood floor, or tile/slate cleaning in the Asheville area, give us a call at 828.772.1824 or use our contact form to get in touch today!

It has been a busy and exciting year so far for Five Step Carpet Cleaning. We’ve been getting some great before and after shots at some of our recent Asheville upholstery cleaning and carpet cleaning jobs, and we couldn’t wait to share them with you here on the blog!

Here are a couple of photos of the sofa that we cleaned recently, and as you can see, it was in dire need of attention when we arrived. It certainly looks like it’s been put through the paces of busy family life for several years. But we see stains like this all the time and we know what to do with them.

Here you can see the same sofa after we were through cleaning it. It’s almost like we went down to the furniture store and bought a brand-new sofa! But no, this is the same sofa as in the picture above!

We think our results speak for themselves, and our friendly service can’t be beat. We clean carpets, upholstery and more in Asheville NC, Hendersonville NC, and beyond. So if you’re in need of upholstery cleaning in the Asheville area, give us a call today or use our contact form to get in touch with us!

You might not be able to tell it from our name, but at Five Step Carpet Cleaning we clean a lot more than just carpets. Among other things, we also handle upholstery cleaning needs in Asheville NC and the surrounding areas. We thought about naming our company “Five Step Carpet, Rug, Upholstery, Tile and Grout and Hardwood Cleaning”, but it wouldn’t fit on our business cards.

Upholstered furniture is the unfortunate victim of a lot of continuous, though unintended abuse. Beverage spills and food and ink stains are common. Even spilled water can often leave a stain. And you simply can’t avoid the dirt and grime that gradually gets ground into the fabric from years of use. It comes from your clothes, your pets, and even the oils on your hands. Life leaves your upholstery dingy and dull. And unless you cover your furniture in plastic, it will inevitably happen. But plastic detracts from the attractiveness of your upholstery, and it isn’t very comfortable to sit on, either.

The spot cleaning products available on the market don’t do much to lift the dirt and stains from your upholstery, either. And sometimes they can fade or otherwise damage the fabric. Not to mention, they are made with toxic ingredients that can be harmful to you and your family and pets.

But there is a solution! Our team of professionals can thoroughly clean all of the years of dirt and residue from your upholstery, giving it new life and vibrancy. And for an added benefit, our cleaning process is completely green and non-toxic, so you don’t have to worry about negative health effects for your family, your pets or the environment.

Chances are, you’re eventually going to need upholstery cleaning. So when that time comes, call us at 828.772.1824 or reach out to us via our Contact Form. We’ll take care of it.

It’s in our name, and referred to in all of our promotional material – our famous “Five Step Process” for restoring your carpets and rugs to their pre-worn glory. Our clients in Western North Carolina agree that the five steps (along with our reliability and professionalism) are what make us Asheville’s best green carpet cleaning company. You might have even heard from friends or business associates how well the five steps work, but you’re still mystified. What are the five steps??

We’re not interested in smoke and mirrors. A lot of carpet cleaners out there will come and clean your carpets and get all the stains out, or so you think, until a few days later, the stains re-emerge from beneath the carpet or rug, and you realize you’ve just wasted a bunch of money on nothing! On top of that, these companies won’t even tell you what goes into their cleaning solutions!

Our green carpet cleaning solution is non-toxic, biodegradable, colorless, odorless and hypoallergenic. It contains no soap, bleach or enzymes. That means it’s safe for your carpets and healthy for your kids and pets. Also, we use a lot less water than our industry competitors. This means lower risk of shrinkage and color fading, and it’s much more environmentally friendly and sustainable. Since our cleaning solution is soap-free, your carpets will stay clean longer, as there is no residue left over for dirt and grime to adhere to.

At Five Step Carpet Care, we believe that honesty is the best policy, and that if we only use the most environmentally friendly cleaning products, we can afford to be honest about what we use. We believe that the health of our clients and the environment is more important than our bottom line. So without further ado, here are the famous “Five Steps”!

• STEP 1: A professional soil extractor is used to remove deep down dirt, dust and allergens.
• STEP 2: Non-toxic cleaning solution is applied to carpet fibers with special attention given to problem areas.
• STEP 3: A professional rotary activator is used to loosen and lift deeply embedded soil and stains from the carpet. At this step, we also use hot water extraction if necessary.
• STEP 4: A machine with a special 100% cotton bonnet is used to remove any remaining soil and pollutants. It also accelerates drying.
• STEP 5: Carpet pile is groomed to give it the new carpet look and feel. Furniture is placed back to its original position with special protective pads.

And that’s it! Not so complex, and it really works! If you’re looking for green carpet cleaning in Asheville, NC and the surrounding areas, give us a call at 828.772.1824 or use our contact form to drop us a line today!