What We Are Thankful For in 2020

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Almost every year on the blog, we have done a Thanksgiving post, celebrating our successes of the year and expressing our gratitude for the things (and people!) that give our lives joy and meaning here at Five Step Carpet Care.This year’s a little…different. 2020 has not been easy for any of us, and it can be difficult to find gratitude in our hearts in times like these. But they say the most important time to count our blessings is when times are a little rough. Being thankful warms our spirits and gives us hope for tomorrow.

So we’re going to give it a try. Let’s see if we can find a few things to be thankful for in 2020.

  1. Our health! We say this every year, but this year it’s definitely number 1 on the list. The global pandemic situation has really magnified for all of us the reality that our health is not something to be taken for granted. Our deepest compassion and well wishes go out to all those who have experienced loss of a loved one this year, or medical issues of any kind.
  2. Our staff. Our wonderful crew has amazed and humbled us with their commitment to continuing to provide stellar service to customers across western NC. When we re-opened after the temporary shutdown in April-June, these guys adapted seamlessly to the new operations practices, like masking, extra sanitizing, and social distancing. With all the stress that everyone is feeling right now, it’s not easy to keep your head up and keep doing your best work without complaint. But all our guys have pulled together and dealt with it admirably. We couldn’t be more thankful for—or prouder of–our team.
  3. Western North Carolina has been spared the worst of the pandemic fallout. Our local hospitals and medical personnel are staying on top of the situation. And although we certainly have not gone untouched by COVID, we’ve also avoided a major outbreak. In these trying times, that’s definitely something we can be thankful for.
  4. Autumn doesn’t care how weird and crazy 2020 has been. Leaf season this year has been phenomenal! Being surrounded by all that natural beauty while we’re driving around Western NC to serve our customers, sometimes we can’t help but feel a little gratitude.
  5. Our business has been able to withstand the most devastating economic impacts of 2020. In a year when over 100,000 American small businesses have permanently shuttered, this is nothing to shrug off. We are truly, deeply grateful for each day that we get another opportunity to clean carpets and upholstery in the Asheville area. It means that our business will survive. But more importantly, it’s a sign that our community will be okay. Of course, we have our customers to thank for all of it. More than any year before, you—our customers, loyal and new—have been our reason to keep going.

Thanksgiving 2020 may be a little different than normal Thanksgivings. A little smaller, a little more somber, perhaps. But for us, the meaning of the holiday will be more poignant, more deeply felt this year. We’ll be appreciating each bite, each hug, and each moment. We hope you will be sharing some warmth, good food, and family togetherness, too. Happy Thanksgiving from all of us at Five Step Carpet Care.

 

Know Who Else is Doing a Lot More Work From Home in 2020? Your Couch!

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upholstery cleaning

If you’re among the 42% of the American population now working from home in the midst of the COVID pandemic, it’s safe to say your upholstered furniture is getting a lot more wear and tear than it used to.

Your kids are either doing school-from-home or are on a limited school schedule. You and your spouse are taking turns on Zoom calls in the office. And while we’re trying to social distance, there’s not much to do on the weekends, either, so you’ve probably caught up with all your favorite Netflix series, and a few more besides.

Your couch, armchairs, and other upholstered furniture have been there to support you and your family through it all, and it might be starting to show. Increased use of our furniture means increased opportunities for dirt, crumbs, spills, sweat, and dander to come into contact with the upholstery.

We know upholstery cleaning is probably the last thing on your mind right now, and we totally get that. Still, if protecting your furniture investment is important to you, it may be time to schedule a professional cleaning.

Five Step continues to provide top-level, environmentally sustainable cleaning services with a smile (behind our masks, of course!) We have adapted our business practices to ensure we are staying safe, sanitary, and socially distanced while we serve our customers during these unprecedented times.

So if your furniture does look like it could use a little TLC, don’t hesitate to give us a call at 828.327-7237 or drop us a note for a free quote. And if now’s really not the time, we understand 100%. Just keep our number handy. We’ll be there when you need us.

 

 

Asheville Tile Cleaning

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You may not have known that Five Step Carpet Care doesn’t only clean WNC’s carpets and rugs. Among other things, we are Asheville’s top source for tile and slate cleaning.

If you have tile or slate floors or walls in your home, you know they can begin to look dirty or dull over time. The grout between the tiles becomes stained, yellow, or aged-looking. Periodic deep cleaning is necessary to keep your tile floors looking new, but going the DIY route can leave your knuckles scraped and your knees aching. And without specialized equipment, a one or two-hour job can take days!

Instead of going it alone, give Five Step a call. Our friendly, professional crew will make your tile sparkle, your grout gleam, and your slate shine!

We can handle any surface:

  • Bathrooms— tubs, showers, and floors
  • Kitchens— floors, backsplashes, counters and walls
  • Outdoor areas— terraces, decks, patios, pool areas
  • Traffic areas— foyers, hallways, staircases

As always, our cleaning procedures are sustainable and non-toxic, using just a fraction of the water our competitors use, and keeping harmful pollutants out of our precious waterways. Just one more reason to choose Five Step!

If you have dirty tile and grout or slate that needs a little TLC, contact us today or give us a call at 828.237.3237. We promise you’ll be glad you did!