Here Are the Five Steps that Made Us Famous!

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Five Step Carpet Care? What are these five steps all about?

We aren’t in the business of building staircases and we haven’t invented any new dance moves lately. But we have developed a unique, five step process for cleaning carpets that works better than our competitors! Here they are:

  • STEP 1: A professional soil extractor is used to remove deep down dirt, dust and allergens.
  • STEP 2: Non-toxic cleaning solution is applied to carpet fibers with special attention given to problem areas.
  • STEP 3: A professional rotary activator is used to loosen and lift deeply embedded soil and stains from the carpet. At this step, we also use hot water extraction if necessary.
  • STEP 4: A machine with a special 100% cotton bonnet is used to remove any remaining soil and pollutants. It also accelerates drying.
  • STEP 5: Carpet pile is groomed to give it the new carpet look and feel. Furniture is placed back to its original position with special protective pads.

Our goal is to always be honest and transparent with our customers. Some companies will only answer questions in a vague manner. They promise to get out stains and odors, but a few days after they leave, the dirt seems to re-emerge from beneath the carpet. Or, their cleaning solutions end up damaging the carpet that they were paid to clean!

We don’t mind telling you exactly what our five step process entails, because we have nothing to hide. Our cleaning solutions are honest, just like we are with our customers.

Our green carpet cleaning solution is non-toxic, biodegradable, colorless, odorless, and hypoallergenic. It contains no soap, bleach or enzymes. That means it’s safe for your carpets and healthy for your kids and pets. Also, we use a lot less water than our industry competitors, making Five Step the sustainable carpet cleaning option. Since our cleaning solution is soap-free, your carpets will stay clean longer, as there is no residue left over for dirt and grime to adhere to.

Honesty is the best policy. If we only use the safest and most environmentally friendly cleaning products, then we can afford to be honest about what we use. We believe that the health of our clients, their pets, and the environment is more important than our bottom line.

If you’re looking for green carpet cleaning in Asheville, NC and the surrounding areas, give us a call at 828.237.3237 our contact form to drop us a line today!

 

How to Clean a Hardwood Floor

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One of our specialties is the deep cleaning of hardwood floors. Over the years, we’ve cleaned thousands of wood floors, restoring beauty and luster to even the most hopeless of cases.

But as miraculous as the results can be, you still need maintenance care in between your professional cleanings in order to protect your wood floor. Our clients often ask our opinion about the best way to keep their wood floors looking clean and beautiful, so here are some tips.

  1. Before cleaning, remove dirt, debris, dust, and pet hair from the floor with a dust mop or the floor brush attachment of your vacuum. Do this weekly or as needed, and avoid using a broom with very coarse bristles, as it may damage your floor!
  2. Once or twice a month, clean the floor using a liquid cleaner or oil soap specially formulated for hardwood floors. Follow the instructions on the container and make sure to dilute with water so as not to leave a sticky or filmy residue behind.
  3. Use a bucket to mix your cleaning solution and a sponge mop to clean the hardwood floor, wringing out the mop after each dip in the solution to ensure the floors do not get too wet. Once the entire area has been mopped with the cleaner, rinse the mop thoroughly and wet-mop the floor with clear water.
  4. Leaving your hardwood floor damp may damage it, so make sure to dry the floor thoroughly using a dry towel.
  5. Prevent scratches in your floor by providing interior and exterior doormats and using protective pads or discs on the feet of tables, chairs, and sofas.

And there you have it! Follow these simple steps and your hardwood floors will stay bright and lustrous between deep cleanings.

If you live in the Asheville area, give us a call at 828.237.3237 or get in touch via our contact form today to schedule your wood floor cleaning! (And yes, we clean pine and laminate floors, too!)

What comes out of a rug during cleaning?

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Rugs can hide a lot of dirty, dusty surprises when they’re not regularly cleaned! Watch the short, 5-second video below to get an idea of just how much dirt comes out of the average rug during cleaning.

That’s a lot of crap!

And remember, this is only a small portion of our five step cleaning process. After we blow all of the loose debris and particulates out of the rug, we soak and wash it in our non-toxic cleaning solutions to ensure that the hidden threats–like allergens, bacteria, fungi, and even viruses–get cleaned out, too. It’s not enough for a rug to just look clean when we’re done with it. It has to actually be clean, healthy, and sanitized, down to the smallest microscopic fiber!

And it’s very important to us to achieve that level of clean without resorting to harsh chemicals, enzymes, or detergents that can damage your rug, not to mention harm the health of your family and pets. All of our cleaning solutions are gentle, non-toxic, and sustainable.

If you live in the Asheville, NC area and are looking for a top-notch professional rug cleaner, give us a call at 828.237.3237 or drop us a note today!